![]() ![]() The number was then stored in the CoreContact.cache file on my client, but not in the GalContacts.db. In this file I searched for my incorrect number “+0740892387” and found it buried in a 200 OK response from the Front-End server. This log file can be found on your PC at C:UsersusernameAppDataLocalMicrosoftOffice16.0LyncTracing I then looked in the SfB client log file called “Lync-UccApi-0.UccApilog” using Snooper. With the help of a colleague, we looked through the Exchange GAL and local Outlook address book, but found nothing. ![]() In fact, opening the GalContacts.db file with Notepad showed the correct number. Delete the test account Profile folder in Start-up SfB client to download the new Address book.I then did the usual steps of refreshing the Global Skype address book. With the help of Ken Lasko’s blog, I tweaked my rules and ended up with this: My first thought was that I had messed up the normalization rules. For some users, both numbers were showing in the contact card. The interesting thing was that the incorrect numbers were an exact copy of the correct number, but with a “+” in front. Users would click on these “incorrect” numbers to dial a colleague and it would fail: They already had IM & Presence on a Lync 2013 Front-End server and the plan was to migrate all users and settings to the new SfB FE, and decommission the Lync 2013 FE.Įverything went smoothly until the customer noted that the phone numbers showing in their SfB and Lync clients weren’t correct. If the person's number is incorrect in the GAL, see Change your personal information (IU faculty, staff, groups, or affiliates).Recently, I deployed a full Skype for Business Server 2015 solution with Enterprise Voice for a customer. There might be a time delay before Skype for Business recognizes the change. A personal contact appears in Skype for Business with "(Contacts)" after the name.Ĭheck your personal contacts in Outlook for the person who has the wrong number displayed you can find the correct number with which to update your contact in the GAL or the IU Directory. Skype for Business searches your contacts first, and displays that number for anyone it finds there, even if that person is also listed in the GAL. The person's Skype for Business client, if he or she has entered the number manually (see Manage your phone numbers in Skype for Business for Windows).Your personal Microsoft Outlook contacts.If the phone number Skype for Business displays for someone affiliated with Indiana University is incorrect, that person's phone number may be listed incorrectly in one of three places: If Skype for Business shows the wrong phone number for someone ![]()
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